eBay Managing payments is the new way to sell and get paid on eBay. eBay is following in the footsteps of other seller marketplaces such as Etsy and Amazon Seller by migrating to their own branded card processing and payment service. Today, eBay manages payments for thousands of sellers, with more joining every day. eBay Managed Payments will give sellers a consolidated payment service while giving buyers even more ways to pay. Automated payouts and deposits for all sales will now originate from eBay, regardless if the buyer paid via a credit card, PayPal account or Apple Pay.
Buyers have more payment options including credit, debit, and gift cards; Apple Pay; Google Pay; PayPal and PayPal Credit. You will no longer need a separate PayPal account - for buyers or sellers. Learn more about eBay Managed Payments here
It means "Houston we have a problem". If you are currently relying on the PayPal bank feed in Xero to automate the flow of your sales data from eBay, you will now realize that most of your sales data is no longer flowing into Xero automatically.
eBay sellers that have migrated to the Managed Payments service will now see all sales "clear" through the new managed payments service. Your PayPal bank feed in Xero will no longer contain the sales data needed to automate the accounting of your eBay sales.
Greenback simplifies accounting for your eBay sales. This article will help you get started using Greenback to automatically sync your accounting data from eBay Managed Payments to Xero. Greenback auto-fetches your sales, sales related fees, refunds and reimbursements directly from eBay Managed Payments and syncs them to Xero.
From the left navigation in Greenback:
- Click the Sales icon.
- Select New >> Sales.
- Press Connect on the eBay tile and Connect again.
You are redirected to eBay and instructed to authorize Greenback to connect to your eBay account. Once completed, you are redirected back to Greenback where an initial sync begins. You will start to see a few of your transactions flow into Greenback.
From the left navigation in Greenback, click the accounting icon (calculator) and click the 'New' button and choose 'Accounting'.
From the available connect tiles, select Xero and click 'Connect', and 'Connect' again.
You'll be redirected to Xero and instructed to authorize Greenback to connect to your account. Once completed, you'll be redirected back to Greenback.
In almost all cases, eBay Managed Payments will maintain a balance of funds on their platform for your products/shop. They act like any other bank account for your business. As a best accounting practice, you'll want to use clearing accounts within your accounting program to manage your sales transactions. A clearing account is no different than a bank account within your accounting program.
You may be tempted to manage your e-commerce sales by booking transactions to an “undeposited funds” account. However An undeposited funds account will not adequately address the numerous transaction types (sales, sales related expenses, refunds and reimbursements) nor will it simplify the process of reconciling payout deposits.
The solution is to configure a clearing account for eBay Managed Payments. Clearing accounts are configured the same way you would any other bank account within your accounting file. Clearing accounts will provide a clean way to manage the ledger, tracking your itemized sales, sales related expenses, refunds and reimbursements.
Lastly, as eBay Managed Payments makes payout deposits to your business bank account, you will simply treat those deposits as transfers from the eBay Managed Payments Clearing account to your business bank account.
This illustration helps explain how Greenback uses clearing accounts
- Your data is messy. You sell across multiple marketplaces, payment providers & e-commerce sites. The first step is to create clearing accounts for each provider that collects funds.
- Greenback consolidates and normalizes your sales data including sales related expenses like payment processing fees.
- Export transactions to each clearing account within your accounting file
- You will categorize your payouts as transfers from the appropriate clearing account
To create a new clearing account in Xero, visit "Accounting > Chart of Accounts" from the top navigation.
From the Chart of Accounts page, choose the "Add Bank Account" button from the top of the page. The "Find Your Bank" page will open. From here type "Greenback.com". You should receive the message "We couldn't find "greenback" in the US, Add it anyway?". Click the "Add it anyway" link.
Now you will be prompted to "enter your bank account details". Use the following parameters:
- Bank: Greenback.com
- Account Name: eBay Managed Payments Clearing (we suggest using the name of the integration following by the word "clearing")
- Account Code: optional, complete at your own discretion.
- Account Type: Other
- Account Number: complete at your own discretion (Xero may require you to complete this field).
- Currency: complete at your own discretion
Click "Save & Close". Repeat this step for each integration that requires a clearing account.
eBay Managed Payments will charge you various fees for doing business on their platform. To simplify accounting for these fees, Greenback recommends creating a new "operating expense" account category titled "Merchant Processing Fees" to represent the Merchant Fees. Some businesses will account for merchant fees as a "Cost of Goods Sold (COGS)" or "Cost of Sales (COS)", but most accounting professionals we surveyed recommended that they be treated as a standard operating expense. In addition, eBay Managed Payments may charge other selling related fees. Simply repeat these steps for any additional expense accounts you would like to create in order to properly account for the fees.
To create a new expense account in Xero:
- Choose "Accounting > Chart of Accounts" from the top navigation in Xero
- Click the "Add Account" button in the top area of the page
- Complete the form using the following: Account Type: Expense, Code: optional (define at your own discretion), Name: Payment Processing Fees, Description: optional (define at your own discretion), Tax: likely defined as "Tax on Purchases (0%)" (define at your own discretion)
- Click Save.
When SKU matching is enabled, Greenback attempts to match the appropriate product/service in your accounting file based on the SKUs from eBay. SKU matching requires that the SKUs defined within eBay will match to the SKUs defined for your products and services in your accounting file. When SKU matching is disabled, Greenback will only match an item to a SKU if it was previously mapped.
SKU matching with Greenback will pass through the quantity if you have Inventory set up in your accounting file. For example, a sale of a product will decrease your inventory by one. A sales return would increase it. SKU matching can be configured from your accounting preferences section under your connected accounting file in Greenback.
For more information on SKU matching, check out our article on configuring your export preferences.
For those accounts that have migrated to the new eBay Managed Payments service, your Greenback account will now show eBay transactions that have cleared via PayPal (historically) as well as eBay transactions that are now clearing via the eBay Managed Payments service. It's important to remember that you will want to export your eBay sales to the corresponding clearing account based on how the transaction was processed. In this case, eBay transactions that have historically cleared via PayPal will continue to be exported to a PayPal clearing account. eBay transactions that are now cleared via the new Managed Payments service will now export to an "eBay Managed Payments" clearing account.
It's easy to tell which transactions have been serviced via the new Managed Payments service. Simply view the details of any transaction and reference the Payment detail.
You can also review the payment method during an export (see below).
Because you have already booked your eBay sales and sales related expenses to the clearing account, you will not be treating payout deposits as sales (as this would result in the overstatement of revenue). Instead, all payout deposits are treated as transfers from the eBay clearing account to your business checking account. Let's look at an example:
Brewery Supply Co has sold 145 orders of their brewing supplies over the past 30 days on eBay. The company has already exported from Greenback the details of each sale to the eBay clearing account within their accounting file. eBay has then deposited $12,900 to the business checking account. To categorize the deposit, the business has created a rule within their accounting file to treat all deposits from eBay as transfers from their eBay clearing account to their business checking account.
For more information on reconciling payouts, please read Reconciling & Categorizing Your Payouts.