Frequently Asked Questions

Frequently Asked Questions

Can I sync my open Stripe invoices from Greenback to accounting?

Here's how our current Stripe implementation works -- we synchronize your "Balance Transactions" from Stripe that effect your payout balance -- charges, refunds, payments, etc. We then take chose charges, refunds, payments, and find the associated entities such as a Stripe invoice or Subscription, and we then enhance the charge, refund, payment with the line items, tax rates, etc from the subscription and/or invoice on Stripe. So we absolutely synchronize invoices, but only when a cash event occurs such as a payment. This means your unpaid invoices in Stripe won't be synced to Greenback until a cash event occurs. This is essentially, cash-basis accounting of your Stripe data.

However, support for unpaid invoices is coming!

-> Learn more about how Greenback treats accrual vs. cash based accounting here.

Book a free demo call with our experts

Get an in-depth overview of our products. Add your details and let us know a time that works for you. We’ll call you within 24 hours.

1. Tell us a bit about you

Have any further questions?

Send us a message: