Frequently Asked Questions

Frequently Asked Questions

How far back can Greenback acquire historical data?

Most Integrations

The scope of historical data varies from integration to integration. In most cases, Greenback can acquire multiple years of historical data. There are a few known exceptions to this listed below. If you need to go back in time to get all of your data, simply reach out to support@greenback.com and request a CMU.

eBay

eBay only stores your data for 90 days. However, if your eBay transactions were settled using PayPal, Greenback can back-fill summary level transactions going back three years. PayPal is limited to summary data as it lacks the specific items sold or purchased.

Amazon Seller Central

If you need Amazon Seller Central transactions older than 90 days, you need to specifically request historical statements from Amazon before Greenback can fetch those transactions.

-> Learn how to request Amazon Seller statement data older than 90 days

Walmart Seller Marketplace

If you need your data from Walmart Seller Marketplace, you are in luck! Greenback is able to go back 180 days to capture all of your transactional activity.

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