How Dext helped Pack and Clowder get their bark back
Pack and Clowder is a founder-led pet shop and market stall business based in London.
Challenge
Before Dext, Jackie was losing hours in spreadsheets.
Outcome
Dext freed up the time she once spent on bookkeeping and gave her room to grow.
10 minutes
a day spent in Dext for admin tasks
6 locations
with a pile of receipts to process each day
4 years
spent in their first ever physical shop
Jackie was built for
bigger things
But she was often wasting time trying to track down the right info from her supplier. By spending only 10 minutes a day in Dext, Jackie could instead go to her ‘Archive’ folder and quickly pull up the information she needed.
Pack and Clowder began as a market stall, where Jackie Crank sold unpackaged dog and cat treats to the passing public.
The business quickly grew, and within four years, Jackie had moved into her first physical shop on Green Lanes in London. Jackie acknowledged that one of her greatest challenges was the many roles she had to take on as the founder – whether that was customer service or even her dreaded bookkeeping.
Now that she has Dext, tasks that used to take her hours each day can now be done in just 10 minutes using the receipt scanning function on the app. As Jackie puts it, “Because of Dext, my time has been freed up and we’ve grown the business.”
That means more happy doggies and moggies roaming the London streets!
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“I definitely would recommend Dext to other businesses. It’s easy to use, and it just makes your business so much easier.”
Jackie Crank, Founder of Pack and Clowder
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