The 5 Golden Rules of Client Communication

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72% of SMEs leave their regular accountant because of bad client communication.

Technology is making it easier than ever to communicate efficiently with clients, so there’s no excuse for keeping clients out of the loop.
Make sure you’re planning a client communication strategy to retain clients, increase their value and grow your business.

Download the guide to learn how to:

  • Get the right message to the right client at the right time to get maximum value from each call and email
  • Build a client communication strategy that boosts retention rates and practice growth
  • Decide how often to speak to each client based on the value they could bring to your firm
  • Take advantage of technology advances for quicker communication