Question 1

Will I retain the same account manager and customer support contact I already work with on a day-to-day basis?

Accepted Answer

Yes, you will continue to work with your existing account manager and support team, who will remain within their dedicated commercial team at Dext. You can rely on the same high level of support and expertise that you have always received. Dext will be a separate operating unit under IRIS Software Group.

Question 2

Will Dext’s integrated platform become part of the IRIS offering? Will the platform be rebranded?

Accepted Answer

For the foreseeable future, Dext will maintain its current product offering and partnerships. IRIS plans to invest additional resources to accelerate Dext’s product roadmap and enhance the partner integration community.

Both companies will work on a collaborative, shared user experience across product lines where it makes sense. Longer-term, IRIS will integrate Dext’s technologies into its broader solutions, including accountancy, payroll, and HR management, to provide an end-to-end solution.

Question 3

What does this mean for Dext customers?

Accepted Answer

It’s business as usual. Dext will continue delivering its trusted services with the same dedication and market-leading reliability. Joining IRIS enables Dext to enhance its offerings with increased resources, helping customers streamline workflows, reduce app fatigue, and access new AI, automation, and e-commerce digital selling capabilities.

Question 4

Will my contract terms change – now or at renewal?

Accepted Answer

Your current contract terms remain unchanged. Any contract renewals will follow Dext’s usual terms and conditions, and specific terms will be handled on a case-by-case basis.

Question 5

Who is IRIS Software Group (IRIS)?

Accepted Answer

Founded in 1978, IRIS is a global leader in business-critical software and services for accountancy, payroll, HR, and education management. Trusted by over 100,000 customers in 135 countries, IRIS empowers businesses to operate with confidence.

IRIS is the UK Government’s largest third-party online filer, supporting more than 24,000 UK accountancy practices and trusted by 93 of the top 100 UK accountancy firms. One in six UK employees is paid through IRIS payroll solutions, and globally, IRIS processes six million payslips each month.

IRIS employs more than 3,500 colleagues across the globe and is committed to delivering best-in-class software.

Question 6

Why is IRIS acquiring Dext?

Accepted Answer

This acquisition reflects IRIS’ commitment to delivering innovative solutions that empower accountants and businesses. Dext’s AI-driven bookkeeping platform aligns with IRIS’ mission to streamline workflows, enhance productivity, and integrate advanced automation capabilities. Together, IRIS and Dext will deliver a comprehensive solution that integrates key processes and supports businesses in meeting future challenges.

The two companies have strong synergies with regards to core values and culture, and there is a real opportunity to supercharge the joint offerings to benefit customers.

Question 7

How does this fit into IRIS’ acquisition strategy?

Accepted Answer

IRIS Software Group is focused on expanding its services and solutions in operational software, the invisible but mission-critical part of every business. IRIS is actively continuing to identify and acquire suitable companies which provide mission-critical software and/or services.

This acquisition will strengthen IRIS’ position in the market and expand its capabilities in AI-driven automation, bookkeeping, and e-commerce digital selling capabilities.

Question 8

What benefits will this acquisition bring to the market?

Accepted Answer

The combination of IRIS and Dext will create a robust, end-to-end solution for accountants and SMBs, offering advanced AI capabilities, enhanced productivity, and seamless integration. Customers will benefit from streamlined workflows, improved data accuracy, and a reduction in the complexity of managing multiple tools.

Question 9

When will we see better integration and new features?

Accepted Answer

IRIS and Dext are already planning integration efforts. While immediate changes won’t occur, customers can expect new features and enhanced functionality over time as the teams collaborate to deliver innovative solutions.

Question 10

Is Sabby Gill staying on as CEO of Dext?

Accepted Answer

Yes, Dext will continue to operate under Sabby Gill’s management, ensuring continuity in leadership and strategic direction as part of the IRIS group.

Question 11

Looking ahead, will Dext’s integrated platform become part of the IRIS offering? Will IRIS rebrand the Dext platform?

Accepted Answer

Dext will continue to operate under its own brand and maintain its product identity. Over time, IRIS and Dext will explore opportunities to align our products and solutions, while keeping customer needs and market recognition at the forefront.

In the future, you’ll be able to access end-to-end and automated accountancy, HR and payroll solutions. We will also be poised to provide new feature functionality, in addition to what we already provide to you today. Stay tuned for exciting advancements in the future!

Question 12

How does this fit into the Group acquisition strategy? Will IRIS make any further acquisitions in this area / sector?

Accepted Answer

IRIS Software Group is focused on expanding its services and solutions in operational software, the invisible but mission-critical part of every business. IRIS is actively continuing to identify and acquire suitable companies which provide mission-critical software and/or services.

Question 13

What does this mean for Dext integration partners?

Accepted Answer

It’s business as usual. Dext will continue to support its partners and maintain existing integrations, including connections to over 35+ bookkeeping platforms and 11,500 financial institutions. Joining IRIS enhances Dext’s ability to innovate and expand its partner ecosystem.

Intent to acquire: FAQs

FAQs regarding Iris Software Group's intent to acquire Dext Software