What Manual Payment Chasing Really Costs Your Accounting Firm
Key Takeaways
Small payment chases add up to a hidden capacity cost. Reminder emails, bank-detail calls and payment re-checks can take a meaningful chunk of the working week, and that time is rarely billed or counted in capacity planning.
One-click approvals replace email chains. Dext Payments lets clients confirm payments quickly and securely, without back-and-forth.
Batch payments turn many approvals into one payment run. Twenty separate approvals become a single run, which cuts repetitive work.
Automatic reconciliation removes the double-checking. Nobody has to confirm manually that a payment landed where it should.
Clients stay in control while firms win back time for advisory work. Clients still approve what gets paid, and the hours saved can go towards higher-value work.
It's easy to underestimate the cost of "just a quick chase for approval" because no single instance of it looks expensive. But add up the reminder emails, the phone calls to confirm a bank detail, the time spent re-checking whether an invoice has actually been paid, and it becomes a meaningful chunk of a working week, one that's rarely billed and rarely accounted for when firms look at their capacity.
Payments in Dext is built to take that admin out of the equation:
- Fast, secure approvals replace email chains with a workflow clients can confirm in a click.
- Batch payments turn twenty separate approvals into one payment run.
- Automatic reconciliation means nobody has to double-check that a payment landed where it should.
None of this is about taking away client control. Your clients still approve what gets paid, and you decide how the service is delivered. It's about removing the repetitive, low-value steps in between, so the time you get back can go towards higher-value advisory work instead. As one firm summed it up:
"It reduces complexity, saves time, and gives both me and my clients real reassurance that everything is paid properly." — Jane Rasquinha, founder of Digital Advisory Bookkeeping
If you're curious what that adds up to for your own firm, it's worth running the numbers on how many hours a month go into payment chasing today, and what that time would be worth spent elsewhere.
Dext Payments is enabled through a partnership with Airwallex (UK) Limited, authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 (FRN 900876). All regulated payment and electronic money services are provided by Airwallex (UK) Limited.
FAQs
No single chase looks expensive, but reminder emails, phone calls to confirm bank details and re-checking whether invoices were paid add up to a meaningful part of a working week. This time is rarely billed. Working out how many hours a month go on chasing shows what it is worth to your firm.
Dext Payments replaces email approval chains with one-click client approvals, groups multiple payments into a single batch run, and reconciles payments automatically. Together these remove the repetitive steps between approval and payment.
Yes. Clients still approve what gets paid, and the firm decides how the service is delivered. The automation removes the admin in between, not the client’s control.
Dext Payments is enabled through a partnership with Airwallex (UK) Limited. Airwallex is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 (FRN 900876) and provides all regulated payment and electronic money services.
