Dext Payments is available for your clients who have a Dext Business subscription. For selected clients you pay a flat fee per client per month ($20 on annual contracts, $24 on monthly contracts) which gives that client access to the payments platform with the included free allowance.

Dext Payments supports clients on a Business licence who are integrated with QuickBooks Online and Xero. We will also support a non-integrated version in future.

The Client Licence includes up to 20 free supplier payments per month. Payment of employee expenses (employee reimbursements) are treated as supplier payments.

No. Dext Payments does not offer payroll payments in Canada. Supplier payments and employee expense payments are supported.

No. Only Canadian EFT supplier payments are included in the allowance. Interac, BillPay and all international rails are charged from the first payment.

Any Canadian EFT payments beyond the free allowance are charged at the standard rate of $0.90 per transaction (excluding GST). The full fee schedule details all of the fees for other payment rails.

For Accountants and Bookkeepers where the client is on your subscription, Dext Payments is added to your subscription as an add-on. You will be responsible for paying this licence fee with your subscription as normal.

For usage outside of the free allowance the Client Account is invoiced directly via the Dext app. Fees are invoiced at the end of every calendar month and a Dext Payments invoice is raised for the Client. This invoice appears in the Cost Inbox and in the Payments space automatically. This invoice can be quickly and easily paid using Dext Payments (as you would use the feature to pay any other supplier). Payment of the Dext Payments invoice does not use the free allowance or incur any fees.

No, unfortunately we cannot offer a free trial for Dext Payments. Payments is added to your existing Dext subscription and follows the same monthly or annual term.

When you are paying multiple invoices for a single supplier to a single bank account you can easily group together the invoices into a single payment. A single payment will be made and charged for, unlike other solutions that charge per invoice, meaning batching multiple invoices into a single payment saves you money. All of the individual invoices will be marked as paid and reconciled.

For Accountants & Bookkeepers, we do not charge any setup or connection fee when setting up a client on Dext Payments for the first time. We do, however, charge a reconnection fee of $10 if you add a licence to any client who previously had Dext Payments but currently does not have a licence.

You are able to remove licences from clients and add them to other clients, however, a cooling off period applies on licence changes and a reconnection fee applies when accounts are reconnected.

No. The allowance of included supplier payments is tied to each specific client.

Unfortunately we incur costs on pay-ins and need to charge for the usage. However we do include a free allowance of pay-ins on Accountant & Bookkeeper plans: 3 local-rail collections and 1 direct debit collection per client per month.