
AI is a capacity tool, not a replacement. Dext’s CEO argues the profession is already stretched, so AI should hand hours back while accountants and bookkeepers keep control of the judgment calls.
Adoption is the gap that matters. With AI models arriving faster than anyone can track and costs falling quickly, the advantage now goes to practices that put the technology to work.
Capture is getting less manual. Paperwork requests will let practices ask for bank statements and invoices in bulk and chase from one screen. Email scan, part of AI Assist, will find the relevant documents in the inbox on your phone, and nothing reaches Dext until you approve it.
AI Assist and Auto-publish nudges cut manual edits. Plain-English guidance can reduce manual edits by up to 80%, and a new Costs inbox nudge flags suppliers ready for auto-publish.
Payments and practice tools extend the platform. Dext Payments is live in the UK and Canada, with spend cards next. Practices also get co-branding, per-client Optimisation Scores, custom CSV exports and CPD-accredited DextU modules.
Our UK Global Product Update, held in October, had one theme: your irreplaceability.
The claim that AI will replace accountants and bookkeepers is backwards, Sabby Gill, Dext’s CEO, said. The profession is already stretched, and each pressure on it is a capacity problem. AI should give hours back while people stay in control of the judgment calls.
Stephen Edginton, our CPTO, agrees that this once-in-a-generation shift has given us the first technology that can think. Models are arriving faster than anyone can track and the cost of AI is falling quickly, so the gap that matters is adoption. But AI isn’t accountable and struggles with the messy real world, which is where professionals come in.
Here’s what else landed, and what’s coming next.
Chasing clients for documents is the job nobody asked for.
Bank statements, invoices and more, all requested from one hub. Ask in bulk. See what’s come back. Chase from the same screen.
Part of AI Assist, it searches the inbox on your phone and finds the relevant documents. Nothing reaches Dext until you say so.
Cut manual edits by up to 80% – Create guidance in plain English for AI Assist to apply automatically, and get personalised automation suggestions based on how you work.
A new Costs inbox nudge highlights suppliers ready for auto-publish, based on receipts or invoices published without any manual edits over the past three months.
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For Dext’s CEO, Sabby Gill, that claim is backwards. AI should give professionals hours back while people stay in control of the judgment calls, because AI isn’t accountable and struggles with the messy real world.
Dext AI Assist is the bookkeeping AI agent that lets you write guidance in plain English that the AI applies automatically, and it suggests personalised automations based on how you work. This can cut manual edits by up to 80%.
Email scan is a coming-soon part of AI Assist that searches the inbox on your phone and finds relevant documents. Nothing is sent to Dext until you say so.
Dext Payments is live in the UK and Canada, with Australia and New Zealand coming. It lets you pay suppliers, reimburse staff and approve payments in one place. Virtual Visa spend cards are coming soon.