Pack and Clowder grew from a market stall to a shop. The bookkeeping kept up.
Pack and Clowder is a founder-led pet shop and market stall business based in London.
Challenge
Before Dext, Jackie's evenings went on spreadsheets, and supplier mistakes only surfaced weeks later.
Outcome
Cleaner records straight into her accounting software, and the hours back to spend on the shop.
10 minutes
a day spent in Dext for admin tasks
6 locations
with a pile of receipts to process each day
4 years
spent in their first ever physical shop
Jackie started with a stall. The admin didn't scale with her.
Supplier paperwork was the worst of it. The right invoice was never to hand, and anything that went in wrong was only found later, when it took longer to put right.
Pack and Clowder began as a market stall, where Jackie Crank sold unpackaged dog and cat treats to the passing public.
Within four years the business had moved into its first shop on Green Lanes in London, and Jackie was covering every role a founder covers: serving customers, ordering stock and, least favourite of all, the bookkeeping.
Now invoices and receipts go into Dext as they arrive, come out as accurate records for the accounting software she already uses, and sit in her Archive folder when she needs to look something up. See the receipt scanner. As Jackie puts it, “Because of Dext, my time has been freed up and we’ve grown the business.”
More happy doggies and moggies roaming the London streets.
Running a pet shop is work enough. The books shouldn't add to it.
“I definitely would recommend Dext to other businesses. It’s easy to use, and it just makes your business so much easier.”
Jackie Crank, Founder of Pack and Clowder
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