Manual data entry is one of the biggest drains on a bookkeeping practice — and Decimal in Perth and Streamline Management decided to do something about it, with the AI agent that puts you in control.
Every supplier bill was keyed into Xero by hand, hours of tedious busy work that grew with every new hospitality client. For Streamline, source documents once meant driving across the city to collect paper receipts.
Dext AI Assist now codes invoices and learns from every correction in the background. Both firms take on more clients without adding headcount, and document queries are answered in minutes, not site visits.
Extra headcount needed, both firms now take on more clients with the same team.
To answer document queries that once meant scheduling cross-city site visits.
time saved per week thanks to AI assist rollout to support teams in their work.
Steven Blaine launched Decimal in Perth to serve the hospitality industry – a dream over 20 years in the making, sparked when Steven and his dad purchased a country pub.
A self-described "automation skeptic," Steven started out manually keying every supplier bill into Xero. With hospitality clients running large supplier lists, the workload grew as fast as the firm did.
"We were struggling to keep on top of the workload while trying to expand. Something had to change."
Steven Blaine, Founder & MD, Decimal
After joining the Beta programme at a Dext roadshow, Steven's team found they didn't need to do much to get AI Assist working in their practice: "Sign me up!"
For his hospitality clients, AI Assist looks at other parts of the invoice to gain insight on how to code it — bringing time-saving and accuracy in one move.
"Initial feedback has been amazing."
Steven Blaine, Founder & MD, Decimal
For Nicole Lynch of Streamline Management, the platform picks up on the team's corrections and starts suggesting them proactively:
Adds cafe names to invoice fields for easier bank reconciliation
Separates motor vehicle fuel from machinery fuel
Flags potentially personal expenses before they hit the books
"It's not writing long-winded essays. It's just getting on with the real work in the background."
Nicole Lynch, Co-Founder and Director, Streamline Management
"There is always a trade off between efficiency and accuracy," Steven noted. With Dext AI Assist, Decimal now gets both — "it's enabled us to speed things up."
Both firms now take on more clients without adding headcount, and Nicole's team answers document queries in minutes instead of scheduling site visits — dedicating their resources to keeping up with industry updates instead.
"We use the best tech to produce the best results. It's enabled us to speed things up.”
Nicole Lynch, Co-Founder and Director, Streamline Management
We're proud to have helped thousands of accounting & bookkeeping firms and businesses better manage their processes, saving millions of hours of manual work.
Put Dext AI Assist to work in the background – so your team can spend its time on clients, not keystrokes.