Website Use

PLEASE READ THESE TERMS CAREFULLY BEFORE USING THIS SITE

Last updated: 30 May 2024

What’s in these terms?

These terms tell you the rules for using our website www.dext.com (“our site”). For the purposes of these terms “our site” does not include services which are provided by us which you may initially access and/or register for via our site – these services are subject to separate terms as described below.

Who we are and how to contact us

www.dext.com is a site operated by Dext Software Limited trading as “Dext” and its group of companies that make up the Dext group (“we”, “us”, “our”). Dext is registered in England and Wales under company number 7361080 and have our registered office at Unit 1.2 Techspace Shoreditch, 25 Luke Street, London EC2A 4DS United Kingdom. Our VAT number is 242 5676 01.

Dext is a limited company.

To contact us, please use our electronic enquiry form at https://help.dext.com/en/contact-us.

By using our site you accept these terms

By using our site, you confirm that you accept these terms of use and that you agree to comply with them. If you do not agree to these terms, you must not use our site.

We recommend that you print a copy of these terms for future reference.

There are other terms that may apply to you

If you (or your accountant/bookkeeper) purchase our services or if you use our services as part of a demo or free trial, our terms and conditions of service http://www.dext.com/terms-and-conditions will apply to our provision of services to you. You agree to abide by our terms and conditions of service, including where applicable representing that you have the legal authorisation to use such service or feature. If there is a conflict between these terms and the terms and conditions of service, the latter shall prevail with respect to your use of our service. 

Our Privacy Policy sets out how we use your personal data (see How we may use your personal information below).

We may make changes to these terms

We amend these terms from time to time. Accordingly, we reserve the right, at our sole discretion to change, modify, add or remove portions of these terms, at any time. It is your responsibility to check these terms periodically for changes. Your continued use of the site following a change to the site will mean that you accept and agree to these changes.

Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time.

We may make changes to our site

We may update and change our site from time to time to reflect changes to our services, our users’ needs and our business priorities.

We may suspend or withdraw our site

Our site is made available free of charge.

We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

Our site is only for business users

We do not provide our site for private use. Our site is for business use only. If you are a consumer, you must not use our site.

How you may use material on our site

We are the owner or the licensee of all intellectual property rights in our site, the software on or in the site, the site’s design and in the material published on it. Those works are protected by rights, including without limitation intellectual property rights including copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

You must not use artificial intelligence tools or models for the purposes of generating text, images or any other material, output or derivative works based on or using Dext’s materials, whether or not in the same or similar style as the Dext material.Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.

You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Our trade marks

You are not permitted to use our trade marks without our approval, unless they are part of material you are using as permitted under How you may use material on our site.

Do not rely on information on this site

The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.

Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.

We are not responsible for websites we link to

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as either an endorsement or approval by us of those linked websites or information you may obtain from them. Thus, you will need to make your own independent judgment regarding your interaction with these linked sites. 

We have no control over the contents of those sites or resources.

Our responsibility for loss or damage suffered by you

  • We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.
  • Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any services to you, which will be set out in our terms and conditions of service http://www.dext.com/terms-and-conditions
  • We exclude all implied conditions, warranties, representations or other terms that may apply to our site or any content on it.
  • We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
  • use of, or inability to use, our site; or
  • use of or reliance on any content displayed on our site.
  • In particular, we will not be liable for:
  • loss of profits, sales, business, or revenue;
  • business interruption;
  • loss of anticipated savings;
  • loss of business opportunity, goodwill or reputation; or any indirect or consequential loss or damage.

Indemnity

You agree to indemnify and hold us, our officers, directors, shareholders, predecessors, successors, employees, agents, subsidiaries and affiliates, harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against us by any third party due to or arising out of or in connection with your use of the site.

How we may use your personal information

We will only use your personal information as set out in our dext.com/privacy-policy

We are not responsible for viruses and you must not introduce them

We do not guarantee that our site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, to any portion or feature of the site, the server on which our site is stored or any server, computer or database connected to our site by hacking or any other illegitimate means. You must not attack our site via a denial- of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the UK Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

Feedback

All information, ideas, suggestions, feedback, recommendations, improvements submitted by you to Dext in relation to Dext’s products and services via any medium whatsoever and whether that medium is existing now or in the future including, but not limited to, the site, mobile application, support pages, email messaging, any live chat service, integrations and/or interactions with third party messaging apps, discussions with any Dext employees or otherwise, shall be and remain the property of Dext (collectively, “Feedback”). Accordingly, you grant Dext a perpetual, sub-licensable, irrevocable, royalty-free license to use, alter, modify, decompile, electronically reproduce, distribute, or publicly display or perform, disclose, and otherwise commercially exploit the Feedback for any purpose whatsoever.

Rules about linking to our site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. Any link must not suggest or imply that our site is appropriate for domestic or private use.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our site in any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.

We reserve the right to withdraw linking permission without notice.

If you wish to link to or make any use of content on our site other than that set out above, please contact us (see Who we are and how to contact us above).

Which country’s laws apply to any disputes?

These terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.